FAQs
FAQs
Shipping & Fees
How soon will I receive my order?
We ship orders within 1-3 business days. UPS usually delivers within 3–5 business days across the U.S. Once your order ships, you’ll get a tracking number by email so you can follow your package.
Where do you ship?
We ship to all 50 U.S. states. We do not currently offer international shipping.
Is shipping free?
Yes! Shipping is free on all U.S. orders over $50 before tax. For orders under $50, a flat shipping fee will apply and be shown at checkout.
Can I track my order?
Yes, you’ll receive a UPS tracking number by email after your order ships.
Returns
Can I return my order if I don’t like it?
Absolutely! You can return your order within 10 business days of delivery if you’re not satisfied.
Are there any conditions on returns?
Please see our full Shipping & Returns Policy for details on return eligibility and instructions.
Our Products
What materials do you use?
We use genuine cow leather from top-quality tanneries.
How are your products made?
Every item is handcrafted by skilled artisans in Pakistan with care and precision.
Payment
What payment methods do you accept?
We accept all major debit and credit cards via Shopify Payments.
Is my payment info secure?
Yes! Payments are processed securely through Shopify’s PCI-compliant payment gateway. We never store your card details.